The terms that govern use of our site and services.
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These terms govern your use of maffeitech.com and of any service we provide through it. The site is operated by MaffeiTech Information Technology L.L.C., a company licensed by the Department of Economy and Tourism in Dubai, United Arab Emirates, with its address at Business Bay, Dubai.
By using this website you accept these terms. If you do not accept them, please do not use the site.
Where we have signed a separate agreement with you, that agreement governs our work together and prevails over anything on this page. These terms cover the website itself and set the baseline where nothing else has been agreed.
We are a technology company. We design and build websites, mobile and web applications, and the systems behind them, for clients; and we develop and operate our own software products. Where we describe a service on this site, that description is an invitation to talk to us, not an offer capable of acceptance.
You may read, print and share the pages of this site for your own purposes. You may not:
Copy, republish or exploit our content commercially without our written permission.
Use the site in any way that is unlawful, or that damages or impairs it for anyone else.
Extract data from the site by automated means, except as permitted in our Acceptable Use Policy.
That policy forms part of these terms and applies to our services generally.
Everything on this site — text, design, code, imagery and the MaffeiTech name and mark — belongs to us or to our licensors and is protected by law. Our brand assets may be used only as set out on our brand assets page.
Case studies name clients and describe work with their agreement. Where a client's name, mark or material appears on this site, it remains theirs.
The following apply where we carry out work for you and nothing different has been agreed in writing.
Scope. What we will deliver, when, and for how much is set out in the proposal or statement of work we agree with you. Anything outside it is a change, and a change may affect price and timing. We will tell you before it does, not afterwards.
What we need from you. Most delays are caused by waiting. You agree to give us the access, content, approvals and decisions the work depends on, within a reasonable time, and to have the right to give us anything you supply.
Fees and payment. Fees are as agreed. Unless we have said otherwise in writing, invoices are payable within 30 days, and prices exclude VAT and any other tax or duty, which is added where it applies.
Ownership of what we build. On payment in full, the deliverables we create specifically for you become yours. We keep ownership of anything we brought to the project or developed independently of it — our own tools, libraries, methods and know-how — and grant you a perpetual, non-exclusive licence to use those components as part of the deliverables. Third-party and open-source components remain under their own licences, and we will tell you what they are.
Our portfolio. Unless you ask us not to, we may describe the work publicly and show it in our portfolio once it is live. If you would rather we did not, tell us and we will not.
Confidentiality. Each of us will keep the other's confidential information confidential, and use it only for the work. This continues after the work ends.
Warranty. We will carry out the work with reasonable skill and care, by people competent to do it. We will correct defects in a deliverable that you report within 30 days of delivery, at no charge, where the defect is ours.
What we do not warrant. No one can promise that software will be uninterrupted or entirely free of defects, and we do not. Nor do we warrant that a deliverable will achieve a particular commercial result, ranking or volume of traffic.
We provide this site as it is. We work to keep it accurate and available, but we do not guarantee that it will be available uninterrupted, or that everything on it is complete and current at every moment.
Where this site links to something operated by someone else, we do not control it and are not responsible for it. A link is not an endorsement.
Nothing in these terms limits or excludes liability where the law does not permit it — including liability for death or personal injury caused by negligence, for fraud, or any liability that United Arab Emirates law makes non-excludable. Some of the exclusions commonly written into terms of this kind are ineffective under UAE law, and we would rather say so than write them and rely on you not knowing.
Subject to that:
We are not liable for loss of profit, loss of revenue, loss of anticipated savings, loss of data, or business interruption.
Our total liability arising out of or in connection with any engagement is limited to the fees you paid us for that engagement in the 12 months before the claim arose.
For use of this website where no engagement exists, our liability is limited to the extent the law allows.
A court in the United Arab Emirates may review and adjust an agreed limit on compensation, and may set aside a term it considers unfair in a standard-form contract. These provisions are written to be reasonable rather than to push that boundary.
Either of us may end an engagement by written notice if the other commits a material breach and does not put it right within 30 days of being asked to. We may suspend work where an invoice is significantly overdue, or where continuing would breach the law or our Acceptable Use Policy.
When an engagement ends, you pay for work done and commitments we have already made on your behalf; we hand over what you have paid for; and each of us returns or deletes the other's confidential information on request, except where a copy must be kept by law.
How we handle personal data is set out in our Privacy Policy and, for cookies, in our Cookie Policy. Where we handle personal data inside a system we build or run for you, we do so as your processor and on your instructions, and we will enter a data processing agreement where one is required.
Neither of us is responsible for a failure to perform caused by something genuinely outside our control. Where that happens we will tell the other promptly and agree how to proceed. This does not excuse an obligation to pay for work already done.
We may update these terms. The date at the top of the page is when they last changed, and the version in force when you use the site is the one that applies. Where a change materially affects a client with an active engagement, we will tell them directly rather than relying on this page.
These terms, and any dispute arising out of them, are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.
The onshore Dubai Courts have jurisdiction. Before either of us starts proceedings, we ask that you write to us at legal@maffeitech.com — most disputes are resolved faster and more cheaply by a conversation than by a filing.
Where a signed agreement between us specifies a different forum, that agreement governs.
If any provision is found unenforceable, the rest continues to apply. A right we do not enforce immediately is not a right we have given up.
MaffeiTech Information Technology L.L.C.
Business Bay, Dubai, United Arab Emirates